FAQs About Orders
Frequently Asked Questions About Orders
How do I place an order?
How do I place an order?
Simply add the items you want to your cart and follow checkout steps to complete your purchase.
Can I change or cancel my order?
Can I change or cancel my order?
Orders can only be changed or canceled before they ship. Contact support immediately.
What payment methods do you accept?
What payment methods do you accept?
We accept major credit/debit cards, Sezzle, and other secure payment options at checkout.
Can I apply multiple discount codes?
Can I apply multiple discount codes?
Only one discount code can be applied per order.
How do I know if my order went through?
How do I know if my order went through?
You will receive an order confirmation email once your purchase is complete.
I didn’t get a confirmation email — what do I do?
I didn’t get a confirmation email — what do I do?
Check your spam folder or contact support to verify your order.
How do I track my order?
How do I track my order?
Once your order ships, you’ll receive a tracking number by email or you can view the tracking information in your account.
I entered the wrong address — can you fix it?
I entered the wrong address — can you fix it?
Contact us immediately. If the order hasn’t shipped, we can update it.
My order is delayed — what should I do?
My order is delayed — what should I do?
Shipping carriers sometimes experience delays. Check your tracking link or reach out to our team for assistance.
Do you offer gift cards?
Do you offer gift cards?
Yes, digital gift cards are available on our website.