FAQs About Our Loyalty Program
Frequently Asked Questions About Loyalty Program
How do I join your loyalty program?
How do I join your loyalty program?
Create an account on our website and you’re automatically enrolled.
How do I earn points?
How do I earn points?
Earn points for purchases, reviews, birthdays, and more.
How do I redeem points?
How do I redeem points?
Redeem points at checkout by selecting a reward from your loyalty dashboard.
Do my points expire?
Do my points expire?
Points may expire after 12 months of inactivity.
How many points do I earn per dollar?
How many points do I earn per dollar?
Earnings vary by tier — full details are available here.
Can I use points with discount codes?
Can I use points with discount codes?
Only one reward or code can be applied per order.
Do I earn points on sale items?
Do I earn points on sale items?
Yes, points are earned on discounted products.
How do tiers work?
How do tiers work?
The more you spend, the higher your tier and the better the rewards.
I didn’t receive my points — what should I do?
I didn’t receive my points — what should I do?
Contact support and we’ll manually review and adjust your balance.